asic
australian securities & Investment Commission
the challenge
ASIC undertook a comprehensive review of its organisational structure in 2022 to ensure it supported ASIC's ambitious change agenda and could support delivery of its vision and strategic priorities.
Having undertaken its last organisational restructure 15 years ago, it's organisational design was no longer fit for purpose, and an in-house project team was mobilised to manage the change.
The team needed external expertise to design, deliver and drive the people change and communication strategy for the restructure. So ASIC reached out to Enspire.
ASIC is Australia's corporate, markets, financial services and consumer credit regulator.
the enspire touch
In February 2023, Enspire worked with the organisational design project team, CEO, and senior executives at ASIC to design a comprehensive people change and communication strategy, including:
People leader support: Working closely with stakeholders in People & Development, Corporate Communications, and the Executive team to ensure leaders and team members had the information they needed to understand the changes and what they meant for them.
Change program: As many senior leaders at ASIC had not led people through an organisational restructure before, a comprehensive change program was developed with the Learning team to uplift leader communication capabilities across ASIC. This was especially important when a voluntary redundancy program was announced in May.
Support for COO: As the key sponsor of the program, we developed a communication strategy for the Chief Operating Officer (COO) to bring a face and accountability to the decisions being made. This laid the foundations for the announcement that the COO would become the CEO when the new structure went live. To facilitate the CEO in his new role, we undertook a comprehensive channel audit and worked with Corporate Communications to develop an integrated internal/external communication strategy for the CEO up to FY2024.
Mitigating risks: The organisational design program closed on 1 August and, having mitigated all risks, was considered a success. Feedback from senior executives and the CEO was that they felt they received the communication support they needed to lead their people through the change.